Downloading Hemi-Sync® MP3 Files
We use the MP3 format, so our digital files will play on virtually any computer or audio device. Devices vary, so please refer to your own device manual from the manufacturer for instructions on how to get music onto your device.
Due to these large files, we recommend only users with access to a broadband Internet connection purchase MP3 downloads. Download files average around 80MB to 150MB in size for single titles; multiple CD sets are typically around 160MB to 400MB, or more.
Downloads are immediately available after your payment is processed on your order confirmation page, as well as in your account under “Your Downloads.” The download links are good for 90 days, and up to three (3) download attempts. If you have trouble downloading the files within the allotted time please email Interstate@hemi-sync.com.
From here, you should see the album or tracks that you ordered. Click on the link to start the transfer and a dialog box will prompt you to select “Save” or “Open.” You will want to select “Save” and take note of the target location where your browser will save the file.
(Please note: selecting ‘Open’ will simply open the file in your default player, and may not be available to you after you have played it.)
Once the download starts, it’s important that it finishes in its entirety before attempting to open it. When the transfer is complete, you’ll need to find the files that you’ve just downloaded. In Windows, if you didn’t specify a location, most browsers will save files to the “Downloads” folder which you can find inside “My Documents.” For Mac, the default destination is the desktop. If the files aren’t in those default locations, you can find the target location from that dialogue box mentioned.
Our MP3s cannot be downloaded directly to an iPhone, iPad, or iPod, and some other devices. You must first download the files to your computer, import them into your music player (iTunes, Windows Media Player, etc.), and then sync to your device if you are not using the Cloud.
Importing your albums/tracks into iTunes / Windows Media Player
In most media players you can import music by simply dragging and dropping the MP3s into your music library. As an example, you can open both iTunes and the folder where your music is stored. Select the files you want to transfer and drag them to the “Library” in iTunes. Alternatively, you can click “file.” If you’re having trouble, check your player’s help section for specific instructions about how to import audio.
When I click the download button, nothing happens!
Typically if the file transfer didn’t initiate at all, it means that the dialogue box was blocked by your browser. Log into your account and try that download one more time. Keep an eye out for a pale orange/yellow bar at the top of the browser window (just below the address bar) that says “To protect your security (Internet Explorer, Google, Firefox, etc.) has blocked a pop up, click here for more options.”
Click that bar and you should have the option to “download file.” once you’ve selected to download the file, you’ll need to click the green download button once more to start the transfer.
MP3 downloads are not refundable. Once you download your Hemi-Sync MP3, it’s a final transaction. Please order a CD instead if you are not sure about your selection, as our 100% money back policy applies only to physical product (CDs).
Thank you for choosing Hemi-Sync®!